Wiselunor Performance Systems Pty Ltd ("Wiselunor", "we", "us", or "our") is committed to protecting the privacy of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website (wiselunor.com) or engage our advisory services.
We are bound by the Privacy Act 1988 (Cth) ("Privacy Act") and the Australian Privacy Principles ("APPs") contained within that Act, as regulated by the Office of the Australian Information Commissioner (OAIC).
1. Information We Collect
We may collect the following types of personal information:
- Contact Information: Name, email address, phone number, and organisation details when you submit an enquiry.
- Professional Information: Job title, role, and professional background relevant to our advisory services.
- Technical Data: IP address, browser type, operating system, and usage data collected via cookies when you navigate our website.
- Client Data: Information provided during the course of an advisory engagement, which is subject to strict confidentiality agreements separate from this policy.
2. How We Use Your Information
We use the collected information for the following purposes:
- To respond to your enquiries and provide requested information about our services.
- To deliver our sports data advisory services and manage client relationships.
- To improve our website functionality and user experience.
- To comply with legal and regulatory obligations.
3. Disclosure of Information
We do not sell, trade, or rent your personal information to third parties. We may disclose your information only in the following circumstances:
- To our employees, contractors, and service providers who require the information to assist us in operating our business (subject to confidentiality obligations).
- When required by law, subpoena, or court order.
- To protect the rights, property, or safety of Wiselunor, our clients, or others.
4. Data Security
We implement robust technical and organisational measures to protect your personal information from unauthorised access, loss, misuse, or alteration. All data is stored on secure servers, and we employ encryption protocols for data transmission. However, no method of transmission over the internet is entirely secure, and we cannot guarantee absolute security.
5. Cookies and Tracking
Our website uses cookies to enhance your browsing experience and analyse site traffic. You can choose to accept or decline cookies through the notice on our website or via your browser settings. Declining cookies may limit your access to certain features of the site.
6. Access and Correction
Under the APPs, you have the right to request access to the personal information we hold about you and to request corrections if you believe the information is inaccurate, incomplete, or out of date. To make a request, please contact our Privacy Officer using the details below.
7. Complaints
If you believe we have breached the APPs or this Privacy Policy, please contact us in writing. We will investigate your complaint and respond within a reasonable timeframe (usually 30 days). If you are not satisfied with our response, you may lodge a complaint with the OAIC (www.oaic.gov.au).
8. Contact Us
For any questions regarding this Privacy Policy or your personal information, please contact our Privacy Officer:
Email: [email protected]
Post: Privacy Officer, Wiselunor Performance Systems, PO Box 892, Surfers Paradise QLD 4217, Australia